سياسة الاسترجاع

(Products are made to order) Cancelation of the order: The customer has the right to cancel the order before the shipment is delivered to the shipping company, if the shipment is canceled after the order is executed, only the value of the product will be refunded and the shipping cost will be deducted, including free shipping when canceling the shipment after execution, the shipping cost will be deducted from the product. Refund: The refund is processed within the specified period of 7 working days from receiving the shipment from the shipping company, and is done via bank transfer from the store's account. If you canceled the order and paid by credit card, please note that it may take up to 14 working days for the amount to appear on your bank statement once the payment is processed by the finance department.